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Drivers who seek performance quality and legendary style choose Mercedes-Benz. Drivers who want to protect the performance quality and legendary style that our Mercedes-Benz vehicle delivers choose Mercedes-Benz VanCARE First-Class Term Protection. With First-Class Term Protection, you’ll be covered for the cost and the labor required to repair or replace select parts and common maintenance items due to routine vehicle wear and use. Standard plan coverage includes parts like brake pads, belts and hoses, lights and fuses, and services like wheel alignments and tire balancing. Choose your Mercedes-Benz, then drive your engineering marvel with confidence by choosing the Mercedes-Benz VanCARE First-Class Term Protection. You’ll be prepared for all the miles ahead.
VanCARE Term Protection covers the cost to repair or replace several of the parts and the related labor that can result from normal vehicle wear and tear. The following is a list of the eligible parts for each of our available plans.
VanCARE Term Protection covers the cost to repair or replace eligible parts that have failed due to normal wear and tear.
Standard Plan Coverage Includes:
One (1) set of front and rear brake pads
One (1) auxiliary battery
One (1) wheel alignment
One (1) tire balance (per year)
Belts & hoses
Non-LED lights & fuses
One (1) vehicle key fob battery
Premium Plan Coverage Also Includes:
One (1) set of front and rear rotors
Coverage exclusions may apply:
Carbon/Ceramic Brake Pads
Hybrid/Electric Vehicle Batteries
LED Lights/bulbs
Carbon/Ceramic Rotors (excluded from Premium Plan)
Diagnostic charges where proper repair readily apparent
Maintenance on the vehicle
Shop supplies, storage or disposal fees
Expense due to accidents, collision, weather, vandalism, alterations to the vehicle or part, aftermarket products not approved by manufacturer
Mechanical breakdown caused by misuse or abuse of vehicle, improper towing, lack of maintenance of the covered part, environmental damage, failure of a non-covered
part, pre-existing condition
Vehicle’s odometer has been altered or disconnected
Repairs made without prior authorization
VanCARE Term Protection is optional and is not insurance. All transactions related to the optional VanCARE Term Protection product are governed solely by the provisions of the VanCARE Term Protection Vehicle Service Contract (“Agreement”). This website provides general information about the VanCARE Term Protection product and should not be solely relied upon when purchasing coverage. Please refer to your Agreement for details of terms, conditions, and specific coverage details, including limitations, exclusions, transferability and cancelability. Coverage may vary by state. This product may not be available in all states or for all vehicle models. This product is available at the time of vehicle sale or lease only. Please see your dealer for more information.
This is an optional product marketed through Mercedes-Benz VanCARE. The Administrator/Obligor offering the VanCARE Term Protection product is Safe-Guard Products International LLC, Two Concourse Parkway, Suite 500, Atlanta, GA, toll-free number: 1-866-406-1315, except in Florida where the Administrator/Obligor of VanCARE Term Protection is Safe-Guard Warranty Corporation, Florida License Number 60126, Two Concourse Parkway, Suite 500, Atlanta, GA, toll-free number: 1-866-406-1315.
