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Mercedes-Benz VanCARE
Term Protection

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Drivers who seek performance quality and legendary style choose Mercedes-Benz. Drivers who want to protect the performance quality and legendary style that our Mercedes-Benz vehicle delivers choose Mercedes-Benz VanCARE First-Class Term Protection. With First-Class Term Protection, you’ll be covered for the cost and the labor required to repair or replace select parts and common maintenance items due to routine vehicle wear and use. Standard plan coverage includes parts like brake pads, belts and hoses, lights and fuses, and services like wheel alignments and tire balancing. Choose your Mercedes-Benz, then drive your engineering marvel with confidence by choosing the Mercedes-Benz VanCARE First-Class Term Protection. You’ll be prepared for all the miles ahead.

VanCARE Term Protection covers the cost to repair or replace several of the parts and the related labor that can result from normal vehicle wear and tear. The following is a list of the eligible parts for each of our available plans.

Mercedes-Benz Term Protection

VanCARE Term Protection covers the cost to repair or replace eligible parts that have failed due to normal wear and tear.

Standard Plan Coverage Includes:

  • One (1) set of front and rear brake pads
  • One (1) auxiliary battery
  • One (1) wheel alignment
  • One (1) tire balance (per year)
  • Belts & hoses
  • Non-LED lights & fuses
  • One (1) vehicle key fob battery

Premium Plan Coverage Also Includes:

  • One (1) set of front and rear rotors

Coverage exclusions may apply:

  • Carbon/Ceramic Brake Pads
  • Hybrid/Electric Vehicle Batteries
  • LED Lights/bulbs
  • Carbon/Ceramic Rotors (excluded from Premium Plan)
  • Diagnostic charges where proper repair readily apparent
  • Maintenance on the vehicle
  • Shop supplies, storage or disposal fees
  • Expense due to accidents, collision, weather, vandalism, alterations to the vehicle or part, aftermarket products not approved by manufacturer
  • Mechanical breakdown caused by misuse or abuse of vehicle, improper towing, lack of maintenance of the covered part, environmental damage, failure of a non-covered
    part, pre-existing condition
  • Vehicle’s odometer has been altered or disconnected
  • Repairs made without prior authorization

VanCARE Term Protection is optional and is not insurance. All transactions related to the optional VanCARE Term Protection product are governed solely by the provisions of the VanCARE Term Protection Vehicle Service Contract (“Agreement”). This website provides general information about the VanCARE Term Protection product and should not be solely relied upon when purchasing coverage. Please refer to your Agreement for details of terms, conditions, and specific coverage details, including limitations, exclusions, transferability and cancelability. Coverage may vary by state. This product may not be available in all states or for all vehicle models. This product is available at the time of vehicle sale or lease only. Please see your dealer for more information.

This is an optional product marketed through Mercedes-Benz VanCARE. The Administrator/Obligor offering the VanCARE Term Protection product is Safe-Guard Products International LLC, Two Concourse Parkway, Suite 500, Atlanta, GA, toll-free number: 1-866-406-1315, except in Florida where the Administrator/Obligor of VanCARE Term Protection is Safe-Guard Warranty Corporation, Florida License Number 60126, Two Concourse Parkway, Suite 500, Atlanta, GA, toll-free number: 1-866-406-1315.

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Meet our Mercedes-Benz Finance and Insurance Team

  • Tom Hite

    Tom Hite

    General Sales Manager

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    Tom Hite

    Tom Hite

    General Sales Manager

  • George Stavros

    George Stavros

    Sales Manager

    1-843-377-1147
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    George Stavros

    George Stavros

    Sales Manager

  • Brian Hebebrand

    Brian Hebebrand

    Business Manager

    1-843-377-1148
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    Brian Hebebrand

    Brian Hebebrand

    Business Manager

Special Offers

  • New 2020 Sprinter Van

    New 2020 Sprinter Van

    Mercedes-Benz Financial Services
    2.9% APR Financing for 36 Months

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    Only valid on 2020 Mercedes-Benz Sprinter Vans (excluding Sprinter Cab Chassis). Qualified commercial customers only. 2.9% APR financing for 24 months at $42.94 per month, per $1,000 financed and 2.9% APR financing for 36 months at $29.04 per month, per $1,000 financed. Excludes leases and balloon contracts and National Fleet customers. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by June 1, 2021. Specific vehicles are subject to availability and may have to be ordered. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. To qualify, the total amount financed cannot exceed 110% of MSRP. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through June 1, 2021.

  • New 2021 Sprinter Van

    New 2021 Sprinter Van

    Mercedes-Benz Financial Services
    3.9% APR Financing for 36 Months

    View Disclaimer

    Only valid on 2021 Mercedes-Benz Sprinter Vans (excluding Sprinter Cab Chassis). Qualified commercial customers only. 3.9% APR financing for 24 months at $43.38 per month, per $1,000 financed and 3.9% APR financing for 36 months at $29.48 per month, per $1,000 financed. Excludes leases and balloon contracts and National Fleet customers. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by June 1, 2021. Specific vehicles are subject to availability and may have to be ordered. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. To qualify, the total amount financed cannot exceed 110% of MSRP. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through June 1, 2021.

  • New 2020/21 Sprinter Van

    New 2020/21 Sprinter Van

    MasterSolutions™ Incentive Package
    Get up to $2,000 back
    For a limited time, get up to $2000 back on your complete vehicle package.

    View Disclaimer

    Get up to $2,000 off any 2020/2021 Sprinter (excluding Cab Chassis) when you purchase any package through the Master Solutions™ program!

    Offer valid only to qualified customers with purchase of 2020/2021 Sprinter Vans (excluding Cab Chassis) not from new dealer stock. MasterSolutions™ program vehicles are custom, special-order vehicles modified by the MasterSolutions™ provider chosen by you (Including Auto Truck Group, Knapheide and Transit Works). Offer does not apply to Fleet vehicles. Customers who purchase are able to get up to $2,000 cash toward any MasterSolutions™ Packages for Sprinter (excluding Cab Chassis). Exclusions may apply. MBUSA reserves the right to terminate, revise, or amend the program in its sole business discretion. Please see your authorized Mercedes-Benz dealer for details. Offer ends June 1, 2021.

  • Fleet 2020/21 Sprinter Van

    Fleet 2020/21 Sprinter Van

    Mercedes-Benz Financial Services
    2.99% APR Financing for 60 Months

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    Only valid on new 2020/2021 Mercedes-Benz Sprinter and Metris Vans. Qualified commercial customers only. 2.99% APR financing for 24-60 months. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by June 1, 2021. Specific vehicles are subject to availability and may have to be ordered. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through June 1, 2021.

  • CPO Sprinter Van

    CPO Sprinter Van

    Mercedes-Benz Financial Services
    3.9% APR Financing for 24 Months

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    Only valid on model years 2015 and newer Certified Pre-Owned Mercedes-Benz Sprinter Vans. Qualified commercial customers only. 3.9% APR financing for 24 months at $43.38 per month, per $1,000 financed. Excludes leases and balloon contracts and National Fleet customers. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by June 1, 2021. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through June 1, 2021.

  • New 2020 Metris Van

    New 2020 Metris Van

    Mercedes-Benz Financial Services
    0.0% APR Financing for 36 Months

    View Disclaimer

    Only valid on 2020 Mercedes-Benz Metris Vans. Qualified commercial customers only. 0.0% APR financing for 24 months at $41.67 per month, per $1,000 financed and 0.0% APR financing for 36 months at $27.78 per month, per $1,000 financed. Excludes leases and balloon contracts and National Fleet customers. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by June 1, 2021. Specific vehicles are subject to availability and may have to be ordered. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. To qualify, the total amount financed cannot exceed 110% of MSRP. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through June 1, 2021.

  • New 2021 Metris Van

    New 2021 Metris Van

    Mercedes-Benz Financial Services
    2.9% APR Financing for 36 Months

    View Disclaimer

    Only valid on 2021 Mercedes-Benz Metris Vans. Qualified commercial customers only. 2.9% APR financing for 24 months at $42.94 per month, per $1,000 financed and 2.9% APR financing for 36 months at $29.04 per month, per $1,000 financed. Excludes leases and balloon contracts and National Fleet customers. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by June 1, 2021. Specific vehicles are subject to availability and may have to be ordered. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. To qualify, the total amount financed cannot exceed 110% of MSRP. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through June 1, 2021.

  • New 2020/21 Metris Van

    New 2020/21 Metris Van

    MasterSolutions™ Incentive Package
    Get up to $1,000 back
    For a limited time, get up to $1000 back on your complete vehicle package.

    View Disclaimer

    Get up to $1,000 off any 2020/2021 Metris (excluding Worker models) when you purchase any package through the Master Solutions™ program!

    Offer valid only to qualified customers with purchase of 2020/2021 Metris Vans not from new dealer stock. MasterSolutions™ program vehicles are custom, special-order vehicles modified by the MasterSolutions™ provider chosen by you (Including Auto Truck Group, Knapheide and Transit Works). Offer does not apply to Fleet vehicles. Customers who purchase are able to get up to $1,000 cash toward any MasterSolutions™ Packages for Metris (excluding Worker models). Exclusions may apply. MBUSA reserves the right to terminate, revise, or amend the program in its sole business discretion. Please see your authorized Mercedes-Benz dealer for details. Offer ends June 1, 2021.

  • Fleet 2020/21 Metris Van

    Fleet 2020/21 Metris Van

    Mercedes-Benz Financial Services
    2.99% APR Financing for 60 Months

    View Disclaimer

    Only valid on new 2020/2021 Mercedes-Benz Sprinter and Metris Vans. Qualified commercial customers only. 2.99% APR financing for 24-60 months. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by June 1, 2021. Specific vehicles are subject to availability and may have to be ordered. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through June 1, 2021.

  • CPO Metris Van

    CPO Metris Van

    Mercedes-Benz Financial Services
    3.9% APR Financing for 24 Months

    View Disclaimer

    Only valid on model years 2016 and newer Certified Pre-Owned Mercedes-Benz Metris Vans. Qualified commercial customers only. 3.9% APR financing for 24 months at $43.38 per month, per $1,000 financed. Excludes leases and balloon contracts and National Fleet customers. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by June 1, 2021. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through June 1, 2021.

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Mercedes‑Benz Van Center - Baker 33.06, -80.1615199.