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Drivers who seek performance quality and legendary style choose Mercedes-Benz. Drivers who want to protect the performance quality and legendary style that our Mercedes-Benz vehicle delivers choose Mercedes-Benz VanCARE First-Class Term Protection. With First-Class Term Protection, you’ll be covered for the cost and the labor required to repair or replace select parts and common maintenance items due to routine vehicle wear and use. Standard plan coverage includes parts like brake pads, belts and hoses, lights and fuses, and services like wheel alignments and tire balancing. Choose your Mercedes-Benz, then drive your engineering marvel with confidence by choosing the Mercedes-Benz VanCARE First-Class Term Protection. You’ll be prepared for all the miles ahead.
VanCARE Term Protection covers the cost to repair or replace several of the parts and the related labor that can result from normal vehicle wear and tear. The following is a list of the eligible parts for each of our available plans.
VanCARE Term Protection covers the cost to repair or replace eligible parts that have failed due to normal wear and tear.
Standard Plan Coverage Includes:
One (1) set of front and rear brake pads
One (1) auxiliary battery
One (1) wheel alignment
One (1) tire balance (per year)
Belts & hoses
Non-LED lights & fuses
One (1) vehicle key fob battery
Premium Plan Coverage Also Includes:
One (1) set of front and rear rotors
Coverage exclusions may apply:
Carbon/Ceramic Brake Pads
Hybrid/Electric Vehicle Batteries
LED Lights/bulbs
Carbon/Ceramic Rotors (excluded from Premium Plan)
Diagnostic charges where proper repair readily apparent
Maintenance on the vehicle
Shop supplies, storage or disposal fees
Expense due to accidents, collision, weather, vandalism, alterations to the vehicle or part, aftermarket products not approved by manufacturer
Mechanical breakdown caused by misuse or abuse of vehicle, improper towing, lack of maintenance of the covered part, environmental damage, failure of a non-covered
part, pre-existing condition
Vehicle’s odometer has been altered or disconnected
Repairs made without prior authorization
VanCARE Term Protection is optional and is not insurance. All transactions related to the optional VanCARE Term Protection product are governed solely by the provisions of the VanCARE Term Protection Vehicle Service Contract (“Agreement”). This website provides general information about the VanCARE Term Protection product and should not be solely relied upon when purchasing coverage. Please refer to your Agreement for details of terms, conditions, and specific coverage details, including limitations, exclusions, transferability and cancelability. Coverage may vary by state. This product may not be available in all states or for all vehicle models. This product is available at the time of vehicle sale or lease only. Please see your dealer for more information.
This is an optional product marketed through Mercedes-Benz VanCARE. The Administrator/Obligor offering the VanCARE Term Protection product is Safe-Guard Products International LLC, Two Concourse Parkway, Suite 500, Atlanta, GA, toll-free number: 1-866-406-1315, except in Florida where the Administrator/Obligor of VanCARE Term Protection is Safe-Guard Warranty Corporation, Florida License Number 60126, Two Concourse Parkway, Suite 500, Atlanta, GA, toll-free number: 1-866-406-1315.
4 years/60,000 miles Complimentary Extended Limited Warranty available for 2020 and 2021 Mercedes-Benz Sprinter Vans. Excludes Sprinter Cab Chassis models, Metris models, National and Medium fleet customers. Must take delivery of vehicle by January 4, 2022. Commercial Customers are required to perform maintenance exclusively at an Authorized Mercedes-Benz Dealership. See your authorized Mercedes-Benz Vans dealer for complete details and limitations on warranty.
Mercedes-Benz Financial Services 2.9% APR Financing for 36 Months
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Only valid on 2020 Mercedes-Benz Sprinter Vans (excluding Sprinter Cab Chassis). Qualified commercial customers only. 2.9% APR financing for 24 months at $42.94 per month, per $1,000 financed and 2.9% APR financing for 36 months at $29.04 per month, per $1,000 financed. Excludes leases and balloon contracts and National Fleet customers. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by November 1, 2021. Specific vehicles are subject to availability and may have to be ordered. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. To qualify, the total amount financed cannot exceed 110% of MSRP. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through November 1, 2021.
Mercedes-Benz Financial Services 3.9% APR Financing for 36 Months
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Only valid on 2021 Mercedes-Benz Sprinter Vans (excluding Sprinter Cab Chassis). Qualified commercial customers only. 3.9% APR financing for 24 months at $43.38 per month, per $1,000 financed and 3.9% APR financing for 36 months at $29.48 per month, per $1,000 financed. Excludes leases and balloon contracts and National Fleet customers. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by November 1, 2021. Specific vehicles are subject to availability and may have to be ordered. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. To qualify, the total amount financed cannot exceed 110% of MSRP. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through November 1, 2021.
ExpertSOLUTIONS Incentive Package Get up to $2,000 back For a limited time, get up to $2000 back on your complete vehicle package.
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Get up to $2,000 off any 2020/2021 Sprinter (excluding Cab Chassis) when you purchase any package through the Mercedes-Benz ExpertSOLUTIONS program!
Offer valid only to qualified customers with purchase of 2020/2021 Sprinter Vans (excluding Cab Chassis) not from new dealer stock. Mercedes-Benz ExpertSOLUTIONS program vehicles are custom, special-order vehicles modified by the Mercedes-Benz ExpertSOLUTIONS provider chosen by you (Including Auto Truck Group, Knapheide and Transit Works). Offer does not apply to Fleet vehicles. Customers who purchase are able to get up to $2,000 cash toward any Mercedes-Benz ExpertSOLUTIONS Packages for Sprinter (excluding Cab Chassis). Exclusions may apply. MBUSA reserves the right to terminate, revise, or amend the program in its sole business discretion. Please see your authorized Mercedes-Benz dealer for details. Offer ends November 1, 2021.
Mercedes-Benz Financial Services 2.99% APR Financing for 60 Months
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Only valid on new 2020/2021 Mercedes-Benz Sprinter and Metris Vans. Qualified commercial customers only. 2.99% APR financing for 24-60 months. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by November 1, 2021. Specific vehicles are subject to availability and may have to be ordered. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through November 1, 2021.
Mercedes-Benz Financial Services 3.9% APR Financing for 24 Months
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Only valid on model years 2015 and newer Certified Pre-Owned Mercedes-Benz Sprinter Vans. Qualified commercial customers only. 3.9% APR financing for 24 months at $43.38 per month, per $1,000 financed. Excludes leases and balloon contracts and National Fleet customers. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by November 1, 2021. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through November 1, 2021.
4 years/60,000 miles Complimentary Extended Limited Warranty available for 2020 and 2021 Mercedes-Benz Sprinter Vans. Excludes Sprinter Cab Chassis models, Metris models, National and Medium fleet customers. Must take delivery of vehicle by January 4, 2022. Commercial Customers are required to perform maintenance exclusively at an Authorized Mercedes-Benz Dealership. See your authorized Mercedes-Benz Vans dealer for complete details and limitations on warranty.
Mercedes-Benz Financial Services 0.0% APR Financing for 36 Months
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Only valid on 2020 Mercedes-Benz Metris Vans. Qualified commercial customers only. 0.0% APR financing for 24 months at $41.67 per month, per $1,000 financed and 0.0% APR financing for 36 months at $27.78 per month, per $1,000 financed. Excludes leases and balloon contracts and National Fleet customers. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by November 1, 2021. Specific vehicles are subject to availability and may have to be ordered. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. To qualify, the total amount financed cannot exceed 110% of MSRP. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through November 1, 2021.
Mercedes-Benz Financial Services 2.9% APR Financing for 36 Months
View Disclaimer
Only valid on 2021 Mercedes-Benz Metris Vans. Qualified commercial customers only. 2.9% APR financing for 24 months at $42.94 per month, per $1,000 financed and 2.9% APR financing for 36 months at $29.04 per month, per $1,000 financed. Excludes leases and balloon contracts and National Fleet customers. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by November 1, 2021. Specific vehicles are subject to availability and may have to be ordered. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. To qualify, the total amount financed cannot exceed 110% of MSRP. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through November 1, 2021.
ExpertSOLUTIONS Incentive Package Get up to $1,000 back For a limited time, get up to $1000 back on your complete vehicle package.
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Get up to $1,000 off any 2020/2021 Metris (excluding Worker models) when you purchase any package through the Mercedes-Benz ExpertSOLUTIONS program!
Offer valid only to qualified customers with purchase of 2020/2021 Metris Vans not from new dealer stock. Mercedes-Benz ExpertSOLUTIONS program vehicles are custom, special-order vehicles modified by the Mercedes-Benz ExpertSOLUTIONS provider chosen by you (Including Auto Truck Group, Knapheide and Transit Works). Offer does not apply to Fleet vehicles. Customers who purchase are able to get up to $1,000 cash toward any Mercedes-Benz ExpertSOLUTIONS Packages for Metris (excluding Worker models). Exclusions may apply. MBUSA reserves the right to terminate, revise, or amend the program in its sole business discretion. Please see your authorized Mercedes-Benz dealer for details. Offer ends November 1, 2021.
Mercedes-Benz Financial Services 2.99% APR Financing for 60 Months
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Only valid on new 2020/2021 Mercedes-Benz Sprinter and Metris Vans. Qualified commercial customers only. 2.99% APR financing for 24-60 months. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by November 1, 2021. Specific vehicles are subject to availability and may have to be ordered. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through November 1, 2021.
Mercedes-Benz Financial Services 3.9% APR Financing for 24 Months
View Disclaimer
Only valid on model years 2016 and newer Certified Pre-Owned Mercedes-Benz Metris Vans. Qualified commercial customers only. 3.9% APR financing for 24 months at $43.38 per month, per $1,000 financed. Excludes leases and balloon contracts and National Fleet customers. Available only at participating authorized Mercedes-Benz Vans dealers through Mercedes-Benz Financial Services (MBFS). Must take delivery of vehicle by November 1, 2021. Subject to credit approval by MBFS. Actual rates, terms, down payment, and program eligibility will be determined by MBFS Credit Team based upon creditworthiness of customer. Program rates or terms may be changed or the program may be terminated at any time at the sole discretion of MBFS. Rate applies only to Mercedes-Benz Commercial van vehicles. See your authorized Mercedes-Benz Vans dealer for complete details on this and other finance offers. Offer valid through November 1, 2021.
